Versand

WLGQHUB Shipping Policy
Thank you for choosing WLGQHUB (www.wlgqhub.com) for your 3C digital accessories, USB adapters, test connectors, and DIY electronic components. We are committed to providing you with reliable, transparent, and efficient shipping services to ensure your orders arrive safely and on time. This shipping policy applies to all orders placed through our Shopify store.

1. Shipping Methods & Delivery Times

We offer two convenient shipping methods to meet your different needs, covering global destinations. All delivery times are estimated and may be affected by customs clearance, holidays, or unexpected logistics delays.

1.1 China Warehouse Shipping (Direct Shipping from China)

Applicable to all products (especially DIY electronic components, niche accessories without FBA inventory), with low cost and no stock restrictions.
  • Delivery Regions: Global (all countries and regions)
  • Estimated Delivery Time:
    • United States & Canada: 10–15 business days (ePacket/Express Line)
    • Europe (UK, Germany, France, Spain, Italy): 12–20 business days (Special Line)
    • Other Countries/Regions: 15–30 business days (International Postal Parcel)
  • Tracking: A tracking number will be provided once your order is shipped, and you can track the logistics status in your order details or via the tracking link we send to your email.

1.2 Amazon MCF/FBA Shipping (Overseas Warehouse Shipping)

Applicable to products with Amazon FBA inventory (including USB adapters, test female connectors, and popular DIY component kits), with fast delivery and high convenience.
  • Delivery Regions: United States, United Kingdom, Germany, France, Spain, Italy (local delivery)
  • Estimated Delivery Time:
    • Standard Shipping: 2–5 business days
    • Express Shipping: 1–2 business days (available for selection at checkout)
  • Tracking: Logistics information is automatically synchronized to your Shopify order, and you can also track it through Amazon’s official logistics system.

2. Shipping Costs

Shipping costs are calculated based on your order weight, shipping method, and delivery destination. The specific shipping fee will be displayed at checkout before you complete your payment.

2.1 China Warehouse Shipping Fees

  • Order Weight < 50g: $2.99
  • Order Weight 50g – 200g: $4.99
  • Order Weight > 200g: $6.99
  • Free Shipping: Enjoy free shipping for orders over $59 (after discounts, excluding taxes and fees).

2.2 Amazon MCF/FBA Shipping Fees

  • Standard Shipping: $3.99 – $5.99 (varies by region and order weight)
  • Express Shipping: $7.99 – $9.99 (varies by region)
  • Free Shipping: Enjoy free standard shipping for orders over $79 (after discounts, excluding taxes and fees).

3. Order Processing Time

  • China Warehouse Orders: Processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
  • Amazon MCF/FBA Orders: Processed within 24 hours after payment confirmation, and shipped by Amazon’s local warehouse immediately.

4. Customs & Duties

Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country/region. These fees are the responsibility of the customer and are not included in the product price or shipping fee. We do not have control over these fees, and they vary by country/region. For more information, please check with your local customs office.

5. Shipping Restrictions

We comply with international shipping regulations and do not ship any prohibited items. Due to logistics restrictions, some remote areas may require additional shipping fees or have longer delivery times. If your address is in a remote area, we will contact you via email to confirm the additional fees or adjust the shipping method.

6. Order Tracking & Inquiries

Once your order is shipped, we will send a shipping confirmation email to your registered email address, including the tracking number and tracking link. You can also check the logistics status in your Shopify account (My Account > Orders).
If you have any questions about shipping (e.g., tracking not updating, delayed delivery), please contact us via the contact form on our website or email us at [Your Email Address]. We will respond to your inquiry within 24–48 business hours.

7. Missing or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us within 30 days of the shipping date, and provide your order number and relevant proof (e.g., tracking records, photos of damaged packages). We will verify the situation with the logistics provider and provide a solution (refund, replacement, or reshipment) based on the verification result.
  • We are not responsible for packages lost or damaged due to incorrect shipping addresses provided by the customer. Please double-check your shipping address before placing an order.

8. Changes & Cancellations

If you need to change the shipping address or cancel your order, please contact us immediately after placing the order. We can only make changes or cancel the order if it has not been processed or shipped. Once the order is shipped, we cannot modify the shipping information or cancel the order.

9. Contact Us

For any questions about our shipping policy or your order’s shipping status, please feel free to contact us:
Email: [support@wlgqhub.com]
Website: www.wlgqhub.com
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.
Last Updated: [2026-05-21]